Every piece of information you share with 12 xbajee is protected with the highest level of security. This page clearly outlines what data we collect, how it is used, and how it is kept safe.
A quick overview of the key pillars of 12 xbajee's Privacy Policy
All your personal and financial information is protected with 256-bit SSL encryption. No third party can access this data.
12 xbajee never sells your personal data to third parties. Your information is used solely to improve the services we provide to you.
You may request to view, correct, or delete your data at any time. We act on all requests within 7 business days.
We are transparent about which cookies we use and why. You have the right to disable all non-essential cookies.
KYC documents collected for identity verification are used solely to meet legal obligations — for no other purpose.
You will be notified of any changes to this Privacy Policy via your registered email or a platform notification.
12 xbajee takes your privacy seriously. This policy explains exactly what we do — and don't do — with your personal information.
12 xbajee (https://12xbajee.biz) is an online betting and gaming platform operated for users in Bangladesh. When you use our services, you share certain personal information with us. This Privacy Policy clearly explains what data we collect, how we use it, how long we retain it, and what rights you have.
This Privacy Policy applies to all 12 xbajee services — including the website, mobile app, live betting, lottery, casino games, and customer support. By registering on or continuing to use our platform, you agree to this policy.
12 xbajee believes transparency is the foundation of trust. That's why we've written everything in plain, straightforward language — no complex legal jargon — so you can understand it with ease.
12 xbajee never sells your data to third parties. Your privacy is a commitment we take seriously.
12 xbajee collects two types of information — what you provide directly, and what is gathered automatically as you use our services.
| Data type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & date of birth | Identity Verification & Age Confirmation | Yes |
| Mobile number | Account security & communication | Yes |
| Identity Documents | KYC & Legal Obligations | Yes, for Withdrawals |
| Payment Information | Processing transactions | Yes |
| Browsing Data | Improving service quality | No (can be disabled) |
12 xbajee uses your data solely for the purposes listed below — nothing more.
If you'd prefer not to receive promotional emails or SMS, you can turn off notifications anytime from your account settings or by contacting our support team.
12 xbajee does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:
Minimum information required to process transactions via bKash, Nagad, or Rocket is shared with the respective payment provider. These providers are bound by our data protection agreements.
We may be required to share information with government authorities pursuant to a court order or legal obligation. In such cases, only the specific data requested will be disclosed.
We work with trusted technology partners for cloud storage, cybersecurity, and analytics. They operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.
Before sharing data with any third party, their privacy standards are thoroughly vetted. 12 xbajee works exclusively with trusted partners.
12 xbajee's website and app use cookies — small files stored on your device that help improve your browsing experience.
You can manage cookies anytime from your browser settings. Keep in mind that disabling essential cookies may prevent you from logging into your account.
12 xbajee follows the highest industry standards to protect your data. Our security framework includes:
Please note, however, that no online platform can guarantee 100% security. Keep your account password strong and never share it with anyone.
If you notice any unusual activity on your account, immediately Help Center Contact us. We'll take immediate action.
As a 12 xbajee member, you have the following rights over your own data:
To exercise these rights support@12xbajee.bizto send us an email. We'll respond within 7 business days.
12 xbajee strictly does not serve anyone under the age of 18. We do not knowingly collect or process data from minors.
If we discover that a minor's data has been collected by mistake, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child's information is held by us, please support@12xbajee.bizto get in touch.
12 xbajee does not hold your data longer than necessary. Retention periods depend on the type and purpose of the data:
| Data type | Retention period |
|---|---|
| Account information (active accounts) | For as Long as Your Account Is Active |
| Transaction records | 5 Years (Legal Obligation) |
| KYC documents | 5 years after account closure |
| Support Contact | 2 Years |
| Browsing Logs | 90 Days |
| Marketing Preferences | Until consent is withdrawn |
After the retention period, data is securely deleted or anonymized.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:
We take all privacy-related complaints seriously and aim to respond within 7 business days. Where necessary, the matter will be escalated to our Data Protection Officer.
12 xbajee's Privacy Policy was last updated in January 2026. If changes are made in the future, registered users will be notified in advance by email.