12 xbajee – Cricket Betting & Support Experience at Saint Martin's Island
From opening an account to withdrawing your winnings — we're ready to help at every step.
Choose a category based on the type of issue you have
Account registration, login issues, password reset, and profile updates.
12 GuidesHow to make payments via bKash, Nagad, and Rocket, and how to withdraw your winnings.
18 GuidesTicket purchases, draw results, bet placement, and game rules.
23 GuidesWelcome bonus, reload offers, cashback & referral program.
9 GuidesApp download, installation issues, and notification settings.
7 GuidesKYC verification, two-factor authentication & account security.
10 GuidesTransaction history, statement downloads, and tax-related information.
8 GuidesA guide to setting limits, self-exclusion, and building healthy gaming habits.
6 Guides
12 xbajee – Cricket Betting & Support Experience at Saint Martin's Island
Reach us through whichever channel works best for you
Chat directly with our support team. Average response time is just 3 minutes.
Online NowFor complex issues, send us an email. You'll receive a detailed response within 24 hours.
support@12xbajee.bizMessage us on WhatsApp. Chat in Bangla, send screenshots, and get your issues resolved quickly.
8:00 AM – 12:00 AMLeave your number and one of our agents will call you back. Best for complex issues.
Call Within 30 MinutesNew to 12 xbajee? Follow these steps to get started.
Create your account in just 2 minutes with your mobile number and a password. No complicated forms.
Upload a photo of your National ID or passport. Once verified, deposits and withdrawals will be activated.
Deposit easily with bKash, Nagad, or Rocket. Get a 100% welcome bonus on your first deposit.
Lottery, cricket betting, or casino — pick your game and start winning.
12 xbajee – Easy Mobile Payment Deposits & Withdrawals in Sylhet
The most common issues on online gaming platforms are — login problems, stuck payments, missing bonuses, and confusion over bet results. The 12 xbajee Help Center was built with exactly these problems in mind.
Our support team speaks fluent Bangla, so there's no need to type in English. Talk to our agents just the way you normally would. Whether you're reaching out from a tea garden in Sylhet or a busy office in Dhaka, help is always within reach.
On live chat, a real human agent typically responds within just three minutes. We don't keep you waiting with bots — from your very first message, a trained person will listen to your issue and work to resolve it.
Email queries receive a detailed reply within 24 hours. For complex financial matters or account verification issues, email is your best option since you can easily attach screenshots and documents.
For any payment-related issue, keep a screenshot of the transaction and your transaction ID handy. It makes resolving the problem much faster.
Every day, 24 hours, 7 days a week
8:00 AM – 12:00 AM (daily)
Response within 24 hours
9:00 AM – 10:00 PM (daily)
Use Live Chat Anytime
12 xbajee – Cricket Betting & Special Offers at the Eid Festival in Saint Martin
The most frequently asked questions about deposits & withdrawals
Depositing at 12 xbajee is simple. You can make instant deposits using bKash, Nagad, or Rocket — three of the most popular mobile banking services. The minimum deposit is just ৳500.
Withdrawing your winnings at 12 xbajee is fast and straightforward. With a verified account, funds reach your mobile banking account in just a few minutes.
Account verification (KYC) at 12 xbajee is a simple but important process — and it's done entirely for your protection. Once verified, no one can make unauthorized withdrawals from your account.
Verification is straightforward. Simply upload photos of the front and back of your national ID or passport, along with a selfie. Verification is usually completed within 1–3 business days. You'll be notified by SMS and email once it's done.
You can play without verification, but withdrawals won't be available until your account is verified. So it's best to complete verification as soon as possible. If you run into any issues, contact the 12 xbajee Help Center — our agents will guide you through every step.
Bonus-related complaints are among the most common issues at the Help Center. In most cases, the reason for not receiving a bonus comes down to unmet wagering requirements, an incorrectly entered promo code, or a missed bonus window.
Each bonus comes with its own terms and conditions. For example, the welcome bonus must be claimed within 48 hours of your first deposit. Reload bonuses may only apply to certain payment methods. If you think you've missed a bonus, contact us via live chat with your transaction ID and we'll look into it.
Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address. You'll receive an OTP within seconds. Use it to set a new password — that's all there is to it.
If you no longer have access to your mobile number or email, contact us via live chat. We'll verify your identity and help you recover your account. This process typically takes 1–2 hours.
The 12 xbajee mobile app is available for both Android and iOS. Android users may need to enable "Unknown Sources" in their settings first. This is completely safe — our APK file goes through regular security checks.
IOS users can download the app directly from the App Store. After installation, you may need to enable the "Trust Developer" setting. A full step-by-step guide is available on our app page or under the "Mobile App" section in the Help Center.
For any account-related issue, have your registered mobile number ready. It helps verify your identity and speeds up the resolution process.
12 xbajee – Deposit Bonus & Help Center Benefits at Sylhet's Tea Gardens
12 xbajee believes gaming should be entertainment, not a burden. If you ever feel like things are getting out of hand, reach out to our Help Center right away.
With our responsible gaming tools, you can set your own deposit limits, temporarily suspend your account for a set period, or permanently self-exclude. All of these are free and take effect immediately.
Worried about a family member? You can reach out to us on their behalf. Our dedicated team will handle everything with complete confidentiality.
Most Frequently Asked Questions
Our expert team is always here for you. Jump into live chat and speak with us directly — we won't leave until your issue is sorted.
Email: support@12xbajee.biz